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1. What is the purpose of outsourcing?
There are many reasons why a company may choose to outsource certain business functions. Some of the most common reasons include: Reducing and controlling operating costs (the largest driver), improving company focus, gaining access to world-class capabilities.
2. What are the benefits of outsourcing?
• Cost advantages.
• Increased efficiency.
• Focus on core areas.
• Save on infrastructure and technology.
• Access to skilled resources.
• Time zone advantage.
• Faster and better services.
• Increased efficiency.
• Focus on core areas.
• Save on infrastructure and technology.
• Access to skilled resources.
• Time zone advantage.
• Faster and better services.
3. What is Business process outsourcing?
Business Process Outsourcing (BPO) is a subset of outsourcing that involves contracting the operations and responsibilities for a particular business process to a third-party service provider.